Starwood Cares President’s Award Winners Win the Trip of a Lifetime

Our 2014 Starwood Cares President’s Award Winners were in for a treat when they flew to Bangkok to receive their awards.

As part of their prize, the winners get to bring along a partner with them to enjoy the trip. For some of the winners, flying out on a plane to another country was their first experience and a highly exciting one.

Starwood Asia Pacific Divisional Awards Gala Dinner 2014 Bedazzles All

The prestigious Starwood Asia Pacific Divisional Awards Gala Dinner 2014 was recently held at Sheraton Grande Sukhumvit, Bangkok, on September 4th.  Themed ‘The Red Carpet’, the night of glitz and glamour was on par with that of the Oscars award ceremony.

Starwood Cares President’s Awards – Finalist for Outstanding Care for Community - Towards A More Sustainable World

In 2013, Four Points by Sheraton Sydney, Darling Harbour underwent an AUD $27 million (USD 25.4 million) refurbishment which saw us adopting green standards and technologies that would help us better manage our power consumption and reduce our carbon footprint significantly. With the Starwood-wide 20/30 by 20 initiative as our driving force, our Engineering department took the lead in incorporating energy savings initiatives, tapping into the latest technological advancements.

Starwood Cares President’s Awards – Finalist for Outstanding Team - Dedication at Its Best

2013 was a particularly challenging year for the Purchasing team at Westin Beijing Financial Street. The market saw huge fluctuations in the cost of raw materials. Unless carefully managed, the hotel might end up with a big increase in its spending to keep its operations going. To prevent this, the department took the initiative to tighten its cost control measures. Specifically, associates closely monitored the price and supply situation of key supplies such as milk.

Starwood Cares President’s Awards – Finalist for Outstanding Team – United in a Cause

Deeply committed to Starwood 20/30 by 20 goal, the Engineering team from Sheraton Zhongshan worked hard to find ways to reduce wastage of resources. As the airconditioning of guest rooms was one of the biggest energy consumption components in the hotel, the team decided to take a look at how consumption could be lowered even without changing guest behavior. After a period of serious study and review, in 2013, the department started installing timers that better regulated the cooling of guest rooms, preventing any wastage in energy.

Starwood Cares President’s Awards – Winner for Outstanding Care for Associates – Walk in Their Shoes

Any associate who has helped build up a pioneer team would know the challenges that came with it. New place, new processes, unfamiliar faces, different perspectives and conflicting needs. In the face of such great challenges, Chef de Partie Pasakorn Pathomwattananurak, who runs The Kitchen Table at W Bangkok, steels himself for the difficulties head-on.

Starwood Cares President’s Awards – Winner for Outstanding Care for Guests – A Humble Desire to Serve

Le Meridien Xiamen's Room attendant Summer Hu, being new to the hospitality industry, is aware of the need to pick up the required skills quickly and deliver guest satisfaction at all times. To achieve this, Summer spends hours after work studying the hotel service manual, paying special attention to our service promise and key phrases. Ever enthusiastic, Summer puts all he has learnt to practice daily, eager to bring delight to our guests, in whatever small way.

Starwood Cares President’s Awards – Winner for Outstanding Care for Business – Selfess Sharing of Expertise

IT Manager Sam Lin is someone we can all rely on. Unassuming and highly responsible, it is not uncommon to see Sam, with rolled-up sleeves, checking IT connection points to ensure that the Sheraton Mirage Resort & Spa Gold Coast stays wired with the outside world at all times.

Starwood Cares President’s Awards – Winner for Outstanding Care for Community – Giving Orphans & Youths a Leg Up

Associates from Sheraton Nha Trang Hotel & Spa first chanced upon Nhan Ai orphanage that lay nestled in a forgotten part of the city in 2011. Since our first encounter with the staff and orphans at the orphanage, we have made a commitment to provide sustained help to them for the long haul. Once to twice a month, our associates would take turns to visit the orphanage, bringing with them daily necessities such as rice, milk powder, biscuits, clothes and stationery for the orphans and for 5 elderly homeless.

Starwood Cares President’s Awards – Winner for Outstanding Talent Developer – Championing Associates’ Career Growth

Easa Mohamed joined Sheraton Maldives Full Moon Resort & Spa's Front Office 14 years ago. Through several job rotations and job expansion, Easa grew and developed, reaching the position of Director of Guest Services today. Easa who has personally benefitted from Starwood’s career growth opportunities is determined that all associates would have the same opportunities as him.

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